Terms & Conditions

SOL PEELING
By using our services or purchasing from this site, you are automatically
In accordance with the rules set forth herein. Please read this Policy carefully.
 
[1] About Us
Requests must be made by the site, using the internet. The site is available in the PC version and also for mobile phones. Orders can also be made by phone or email, according to the customer's needs.
 
[2] ABOUT THE ORDER FORM
After the order is placed on the website, an email is automatically sent by the system to inform the customer about the purchase. The product (s), date and delivery time included in the automatic email must be confirmed by Our attendants, who may change depending on the circumstances. Orders that have undergone any alteration in relation to the automatic e-mail must be confirmed by the client in order to be sent. The official confirmation of the request will be sent by our attendants during the opening hours.
 
[3] CONCLUSION OF SALE
The sale is given as completed at the time of delivery. However, we can contact you by email or telephone to inquire about the related request.
 
[4] Cancellation of orders
Applications can be canceled if it has not yet been confirmed. After receiving the order confirmation email, we can not cancel. Requests for doubtful, incomplete or suspicious data may be canceled without prior notice.
 
[5] Cancellation Policy
After receiving the order, we check the inventory before confirming it. Even if the sale is on the site, there is a possibility that the product will be canceled from the order due to lack of stock, publication error or defect.
 
[6] USE OF PRODUCTS
We are not responsible for the use of it, so the customer has to be aware before the purchase.
 
[7] How do you do?
Payment can be made in advance by bank deposit or Credit Card. In the delivery of the product, directly to the Takyubin, in cash or credit card, for the other countries the option of delivery and by the post office.
 
[8] What is the best way to do it?
Delivery is possible to all countries and all Japanese territory, through the carrier Kuroneko Yamato and through the post office. We are not responsible for delays on the part of the deliverers. In case of damage to the product or packaging due to transportation, the carrier is responsible, but the communication must be made to Sol Peeling.
 
[9] ABOUT THE DATE AND TIME OF DELIVERY
The date and time of delivery within Japan is the customer's choice at the close of the order. Orders are shipped shortly after confirmation, regardless of delivery date. After the delivery, the orders are stored in Takyubin responsible for the delivery, waiting for the date and time scheduled for delivery.
 
[10] PRODUCT VALIDITY
The products will have no expiration date without compromising the content of the same.
 
[11] CANCELLATION OF ORDER AT THE TIME OF DELIVERY
Customers who cancel orders at the time of delivery, may only make new orders in advance payment, including the return freight of the canceled order.
 
[12] ON EXCHANGES AND RETURNS
We do not return
 
[13] PERSONAL DATA
See information about personal data in Privacy Policy.
 
[14] WARRANTIES, RESPONSIBILITIES AND DAMAGES
SOL PEELING does not guarantee that the content, products and materials contained, used and offered on this site are precisely updated or complete, the packaging of the products can be changed without prior notice and is not liable for damages caused by errors of content or System failures.
 
[15] LEGISLATION AND FORUM
The items in this Terms of Use are governed by the laws in force in Japan.